Returns & Exchanges
Due to the hygienic nature of body jewelry, we can only accept returns on items that are unopened and remain in their original heat-sealed sterile packaging.
1
Initiate Request
Email our support team within 14 days of delivery with your order number and reason for return.
2
Verification
Provide a clear photo of the item showing that the sterile security seal is still intact and unbroken.
3
Ship Item
Once approved, securely package the item and mail it back to our processing center using the provided RMA label.
4
Refund Processing
After inspection, your refund will be processed to your original payment method within 5-7 business days.
📅
30-Day Window
Return within 30 days of delivery
📦
Free Returns
Prepaid shipping label provided
💳
Fast Refunds
5-7 business days processing